Presentation delivered by Sanjana Hattotuwa at the Crisis Information Management Advisory Group (CiMAG) retreat, 11 – 12 June 2012, in New York, under the leadership of UN ASG and CITO, Dr. Soon-hong Choi and including, OICT, OCHA, DPKO, UNHCR, WFP, Global Pulse, UNOSAT and others.