Sanjana Hattotuwa, Special Advisor to the ICT4Peace Foundation and TED Fellow 2011, gave a presentation on Online Dispute Resolution at the 10th annual meeting of the Online Dispute Resolution Working Group in Chennai, India. As the official website notes,
The world’s leading ODR practitioners, academics, students, and civil society organizations will come together to discuss the resolution of disputes using online technologies. These disputes may range from b2c (Business to consumer) to the prevention of human rights violations in conflict regions, to reconciliation of opposing groups in armed conflict, to disputes over intellectual property on the internet. It also brings together the leading technology developers who design conflict resolution platforms for use legal, commercial, or insurance related disputes.
See slick deck at ODR and Peacebuilding